Delivery of orders of Vibrex products
Address delivery across Zaporozhye.
Delivery within Zaporozhye is free for orders over UAH 3000. Delivery costs for orders up to UAH 3000 are discussed individually.
Delivery across Zaporozhye is carried out:
– on weekdays from 10:00 to 17:00,
– Saturday – day off,
– Sunday is a day off.
Usually, if you placed your order before 12:00, we will deliver it on the same day. In any case, during the order, our managers will immediately agree on the delivery time with you and will promptly deliver the order to the address indicated by you at a convenient time for you.
Delivery to the office of New Mail.
With the help of “New mail” delivery, you can receive the goods even in the most
remote corners of Ukraine. On average, delivery takes 1-3 days,
during the order, our managers will agree with you on the delivery date and payment terms.
Please note that upon delivery of the order by “cash on delivery” – “New Mail” contains an additional commission.
You can calculate the approximate shipping cost here.
Delivery by delivery service.
If you buy
foamed rubber, or a large amount of vibration isolation –
we recommend using the delivery service Deliveri. As practice shows, their services when sending goods of large volumes, or weight, are much cheaper than in Nova Poshta.
You can calculate the approximate cost of delivery
Payment for the order
According to Article 9 of the Law of Ukraine “On Protection of Consumer Rights” – the return is carried out within 14 days from the date of purchase of goods.
After our managers receive the goods to be returned, funds are credited to your account within three working days.
If the goods were purchased in our online store – to make an exchange or return, you need to call our hotline 0-800-300-053 (all calls within Ukraine are free) to clarify details. We remind you that the product can be returned only if it has not been in operation, the packaging is preserved, there is no damage and if there is a receipt, or a consignment note.
If, for some reason, our products do not meet the technical requirements, arrived with an obvious defect, or incorrect configuration – a refund is carried out at the expense of our company.
If the ordered product does not suit you, but at the same time you made an independent order on our website, the return of the goods is carried out at your expense.
If you are in the city of Zaporozhye – return is possible in our office at the address Zaporozhye, st. Nizhnedneprovskaya, 8 office 8.
All questions regarding returns and payments are discussed individually with our managers.
You can contact us by phone 0-800-300-053 – all calls from landline and mobile phones within Ukraine are free.
On this site you have the opportunity to pay for goods with Visa and MasterCard